Introduction

Children Helpers Foundation (“CHF,” “we,” “our,” or “us”) is committed to protecting the privacy and personal information of our donors, volunteers, beneficiaries, partners, website visitors, and supporters.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy

About Children Helpers Foundation

Children Helpers Foundation is a U.S. nonprofit organization dedicated to improving the lives of vulnerable and orphaned children through education, healthcare, shelter, nutrition, life-skills training, and community development initiatives in Ghana. The website provides information about the Foundation’s mission, allows supporters to make donations, subscribe to updates, volunteer, and contact the organization.

Information We Collect
Depending on how you interact with our website, we may collect the following information.

Personal Information
● Full Name
● Email Address
● Phone Number
● Mailing Address (where applicable)
● Organization Name
● Job Title
● Donation Information
● Volunteer Interests
● Sponsorship Information
● Messages you submit

Donation Information
When making a donation, you may provide:
● Donation amount
● Donation frequency
● Payment details
● Billing information

Important

Children Helpers Foundation does not store your credit card or banking information on our servers.
Payments are securely processed by our third-party payment processors (Authorize.net, Paystack)

Volunteer Information
If you volunteer, we may collect:
● Name
● Contact information
● Availability
● Volunteer interests
● Skills
● Messages

Sponsor and Partner Information
Organizations requesting partnership opportunities may submit:
● Organization Name
● Contact Person
● Website
● Organization Type
● Email
● Phone Number

Newsletter Information
If you subscribe to our newsletter, we collect:
● Email Address

Contact Information
When you contact us through our website, we collect:
● Name
● Email
● Phone Number
● Message

Information Collected Automatically

Like most websites, we may automatically collect:
● IP Address
● Browser type
● Device information
● Operating system
● Pages visited
● Date and time of visit
● Referring website
● Session information
This information helps us improve our website and services.

Cookies

Our website may use cookies and similar technologies to:
● Remember visitor preferences
● Improve website functionality
● Analyze website traffic
● Enhance user experience
You may disable cookies in your browser settings.
Some website features may not function properly if cookies are disabled.

Analytics

We may use analytics services such as:
● Google Analytics
● Google Search Console
Analytics providers collect anonymous information regarding website usage.

How We Use Your Information

We use information to:
● Process donations
● Issue donation receipts
● Respond to inquiries
● Recruit volunteers
● Process sponsorship requests
● Send newsletters
● Improve our programs
● Improve our website
● Comply with legal obligations
● Detect fraud
● Protect our organization

Donor Privacy

Children Helpers Foundation values donor privacy.
We do not sell, rent, or trade donor information.
Donor information is used solely to:
● Process donations
● Acknowledge gifts
● Maintain financial records
● Communicate organizational updates
● Meet legal and tax obligations

Payment Processing

Online donations are processed through a secure third-party payment processor.
Children Helpers Foundation never stores complete credit card information.
Please review the privacy policy of our payment processor for additional information
https://www.authorize.net
https://paystack.com

Email Communications

We may send:
● Newsletters
● Program updates
● Event announcements
● Donation acknowledgments
● Annual reports
You may unsubscribe at any time by clicking the “Unsubscribe” link included in our emails.

Volunteer Communications

Volunteer applicants may receive communications regarding:
● Opportunities
● Scheduling
● Orientation
● Events
● Emergency notifications

How We Share Information

We may share information with trusted service providers that help us operate our organization, including:
● Payment processors
● Email marketing platforms
● Website hosting providers
● Technology vendors
● Accounting professionals
● Legal counsel
These organizations are contractually obligated to protect your information.

We Never Sell Personal Information

Children Helpers Foundation does not sell personal information.We also do not rent donor or volunteer information to third parties.

Children’s Privacy

Our website is intended for adults.
Although our mission serves children, we do not knowingly collect personal information directly from children under the age of 13 through our website. If we become aware that a child has submitted personal information without appropriate parental consent, we will promptly delete that information

International Visitors

Because Children Helpers Foundation serves supporters around the world, visitors outside the United States may access our website.
By using our website, you understand that your information may be transferred to and processed in the United States or Ghana where our operations are conducted.

Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), we process personal information based on:
● Consent
● Legitimate interests
● Legal obligations
● Contractual necessity

Data Retention

We retain personal information only for as long as necessary to:
● Provide requested services
● Maintain financial records
● Meet IRS requirements
● Comply with applicable laws
● Resolve disputes
Donation records may be retained for longer periods to satisfy nonprofit accounting and tax obligations.

Data Security

We employ reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no website or electronic transmission can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your jurisdiction, you may have the right to:
● Access your personal information
● Correct inaccurate information
● Request deletion
● Restrict processing
● Withdraw consent
● Receive a copy of your information
● Object to certain processing activities
To exercise these rights, please contact us

California Privacy Rights

California residents may have additional rights under applicable California privacy laws regarding access to, correction of, deletion of, and information about personal information collected.

Third-Party Websites

Our website may contain links to third-party websites.
Children Helpers Foundation is not responsible for the privacy practices of those websites.

Social Media

Our website may link to platforms such as:
● Facebook
● LinkedIn
● Instagram
● YouTube
Your interactions with those services are governed by their respective privacy policies.

Changes to this Privacy Policy

We may update this Privacy Policy periodically.
Changes become effective immediately upon posting to this page.
The Effective Date above will always indicate the latest revision.

Contact Us

If you have questions regarding this Privacy Policy or our data practices, please contact:

Children Helpers Foundation

Email: info@childrenhelpersfoundation.org

Mailing Address: 431 S Dearborn Street Chicago, IL 60605 United States

Ghana Office:
F280 Kojo Abe Street, Near Brofoyaw Catholic Jesuit
Cape Coast, Ghana

Phone:
+233 24 722 1727
+233 55 431 7631